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FAQs

1. Question: Should I Hire a Moving Company or Just Do it Myself?
Answer: This is a question that plagues all people on the move. And like most decisions, the answer is different for everyone depending on numerous factors such as time, money, difficulty and complexity of the move. If you're moving across town, a self-move may make more sense than if you're moving across the country. Still, to ensure you're making the best decision, it's a good idea to weigh all options.
So, before we begin to ask ourselves some questions, decide first what your first priority is; money or time or a bit of both. Knowing what is the most important factor will help lead you to a satisfying answer.


2. Question: How Much Will it Cost to Move?
Answer: Creating a moving budget is essential to saving money on your move, and because the amount you'll spend is not always obvious, there are lots of small costs that quickly add up. The larger items, such as the cost of renting a truck or moving company, the money you spend on your airline ticket, and the up front cost of buying the packing supplies or hiring the packing service. However, most people think of the moving essentials and don't take into consideration the extra costs involved.


3. Question: Are Moving Companies Registered with the Government?
Answer: Interstate moving companies should be registered with the Department of Transportation (DOT) and carry a DOT number. In addition, all moving companies that provide interstate service must be licensed and insured.
Available company information available through the Department of Transportation includes the location of the company's headquarters, contact information, registration status and possibly a safety rating. A company with no safety rating does not necessarily mean that it is an unsafe mover; it simply does not have a record.
Check whether an interstate mover is registered with the Department of Transportation.


4. Question: Do I Really Need an Estimate? (When choosing a moving company, your first introduction will be over the phone. So, why do you need to get an estimate?)
Answer: Many Office Movers won't move you without one. An estimate will allow the mover to see exactly what you'll be moving, if there are any additional costs, and how much room will be needed on the truck. Also, it will provide you with an idea of what you'll be paying (or an exact amount, depending on the type of estimate), so there won't be any surprises when it comes to paying the charge.


5. Question: What kind of estimate should I ask for?
Answer: Estimates may cause some confusion and trying to determine which one is best for you can be a little overwhelming. The very best option of all binding and non-binding estimates, is the Binding Not-To-Exceed estimate. This means that if the actual weight of your shipment is more than the written estimate, you still pay the amount quoted; however, if the actual weight is less than the written estimate, you pay the lesser amount. A binding estimate means that the price quoted in the estimate is the amount you pay, even if your shipment weighs more than the estimated amount or less than the estimated amount. This is your second best choice.
Last, is a non-binding estimate. A non-binding estimate is not a bid or contract. It is provided as an estimated cost of your move and does not bind your mover to this price. In most cases, your final cost will be more than the estimate, unless otherwise stated. The problem with this kind of estimate is that you have no guarantee of a cost to move. By the time your items are weighed and loaded on to the truck, it's too late to back out.


6. Question: What Can I Expect When the Mover Comes to My Office to Do an Estimate?
Answer: When a mover comes to your home to prepare an estimate, they will need to see everything in your home that is being moved. This is usually called a survey and should include any special items like a piano or antiques that are considered valuable.
If you haven't started packing yet, you'll need to guess on the number of boxes you'll have per room. The moving company will help with this. The survey will also include the amount of space your household items will require on the moving truck, the distance it will travel and the timeline on your move. The mover will determine the approximate cost and give you a written Estimate/Order for Service. Keep in mind that estimates are just that - an estimate. And there's no cost for the estimate. The company must perform this survey at no charge. The moving company will want to view all rooms with you. You may want to prepare a list of items you're taking with you. This will help as the mover prepares the estimate. Note valuables and items that may require special packing.


7. Question: How do I know that the mover estimate is reasonable?
Answer: One way to determine if you've been misquoted by the mover or not is to obtain at least five separate estimates. If you're choosing reliable moving companies, than the prices should not be too far off each other. If you find one very low quote and the rest high, then you should question the low quote. Ask the company why their price is so much cheaper, and do some more background research. More than likely, this company is a rogue mover and should be avoided no matter what the cost (even if it seems like a good deal).


8. Question: Once I've Hired a Moving Company, What Am I Responsible For?
Answer: After you've decided on a moving company, there are a few things you need to do to ensure that your move goes smoothly. First, make sure you're there for both the estimate, the packing of your belongings (if you're hired the Office Movers to pack), and on the day of the move when they're loading the truck. This is the time to speak out if you notice anything you don't agree with or that was not in your contract.
You need to take full responsibility for any high-valued items such as jewelry, antiques and crystal. Make sure each is appropriately packed and marked.
Check the items as they're packed and loaded. You will be asked to sign an inventory sheet, so make sure you are aware of everything being moved. Only sign the inventory sheet when you're sure everything has been loaded on the truck. If you're not sure, ask.
It's also your responsibility to make sure that you have not packed anything that is not allowed to be moved.